Credit Repair Background:
Marshall’s* ex-partner left him after he had lost his job due to mental health issues. His ex-partner took the phone with her and never paid anything towards it. Marshall thought he could cancel it, but never heard anything back after that point. He had to pay a few debts at the time such as his car payments going unpaid. He also was unable to receive Centrelink for 8 weeks in the time and had to lose the bond and left the address as a result of all of these.
What were any challenges with the creditor?
Panthera Finance have sent through documents from Telstra but have not stated whether they will request the removal of the listing. They then offered to settle the debt and update the default listing to paid.
Why was the listing removed?
MyCRA Lawyers lodged a complaint with the ombudsman. Our Law Frim requested Panthera Finance that they take into consideration that no phone calls could be provided and that they could not prove the client did not notify of hardship. Escalated to a manager about client’s hardship situation and Panthera Finance agreed to remove the default.
Marshall* engaged MyCRA Lawyers to investigate the likelihood of removal of a Telstra / Panthera Finance default listing on his credit file. The listing resulted from a relationship breakup and Marshall lost his job and suffered financial hardship. Marshall* only discovered the bad credit default listing when he was later declined for finance. MyCRA Lawyers negotiated the successful removal of his bad credit default listing in 311 days. Marshall* can now move forward financially. Congratulations Marshall and good luck!
Marshall’s* name has been changed to protect privacy
Call MyCRA Lawyers today if you’re struggling with your bad credit rating and you need MyCRA Lawyers to help you get it removed fast. Call 1300 667 218 now