Credit Repair Background:
The creditor, Cleanaway provided bin services to Mmonza Living. Mmonza Living disputed the bills as they were double charged for pickups. This had happened previously and they needed it to be fixed so they requested for their account representative from Cleanaway to see them. On top of the double charges there were some other bills that were not paid, but they included credit issues. Their requests to see their account manager were never met.
What were any challenges with the creditor?
Cleanaway refused to remove the listing at the time of the investigation.
Why was the listing removed?
MyCRA Lawyers lodged an OAIC complaint based on the fact that the debt was in dispute and provided Cleanaway with a settlement offer on Mmonza's behalf. The offer was that Mmonza pays the account, minus the disputed amount, and withdraws the OAIC and in return Cleanaway removes the default. Cleanaway made a counter offer that if the full amount was paid, and the OAIC is withdrawn; they would remove the default. Mmonza accepted the counter offer.
Mmonza Living engaged MyCRA Lawyers to investigate the likelihood of removal of a default listing on their credit file. The listing was the direct result of the time they were in dispute with Cleanaway as they were double charged with pick ups. They only discovered the bad credit default listing when they applied for a credit from a supplier. MyCRA Lawyers negotiated the successful removal of their bad credit default listing in 268 days. Mmonza Living* can now move forward financially. Congratulations Mmonza Living and good luck!
Mmonza Living’s* name has been changed to protect privacy
Call MyCRA Lawyers today if you're struggling with your bad credit rating and you need MyCRA Lawyers to help you get it removed fast. Call 1300 667 218