consumer information

Knowledge is power.

Understand your credit file to prevent credit mistakes impacting your ability to obtain credit.

Find articles and factsheets on your credit health which can help you stay credit-savvy…

How To Keep Your Credit File Healthy

Have You Checked Your Credit Rating Lately?

How Identity Theft Works

Identity Theft Risks

Divorcing or Separating?


What is a Credit File ?

Most people don’t know it, but every time you get a new mobile phone, or apply for a credit card, or buy a laptop or anything else on interest free terms, an enquiry is made on and recorded in your credit file. Your credit file contains a detailed list of every time you have applied for credit, it contains, when, how much, who applied, with which company and what for.

This information is then available to other shops and mobile phone companies and retail stores like Harvey Norman, Wow Sight & Sound, GE, Avco, Suncorp, NAB, CBA, Westpac, ANZ, etc.etc. (All known as Credit Providers)

This information will help the Credit Providers make a decision. A decision if they should lend you any Money.

Want to see what is on YOUR Credit Rating?
If you don’t want to apply for credit now or ever in the future (Yeah sure..) then you really don’t need to see what is on your credit file…

If you’re like the rest of us though, and need to keep a good credit rating… Then it’s in your interest to always have a copy of your credit file on hand.

You should know what people are writing and saying about you. 
You imagine it, you think there is nothing wrong with your credit, you are just about to leave on holidays and decide it would be safe to have an extra $500 or $1000 credit card (Just in case of emergencies), You go to your favorite bank or credit card company online and fill in the forms, you expect there will be no problem, then the day before you’re due to leave, you get the news DECLINED, and you have to ask, why??(But usually they won’t tell you)

You go on holidays but have this worried feeling in the pit of your stomach… What is wrong with my credit?

This can all be avoided by keeping an up to date copy of your credit file on hand.


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